Breakthrough Case Study

Integral: Monitoring, Ticketing, Contract Reporting Consolidation for Professional Services

Mobile App Development Custom Software Development Business Intelligence SQL Managed Services

Challenge

Our system has been in use for 7+ years, and has undergone multiple expansions and additions.

Solution

We first replaced process for pulling monitoring data with a more repeatable, maintainable, visible version. We then wrote and optimized process to combine monitoring, ticketing, and contract data for providing one-stop reporting to Integral’s customers.

Results

Integral was able to maximize productivity, thanks to unified reporting across monitoring, ticketing and financial/contract information.

Let’s Work Together

We believe you’ll discover a unique difference between our team and most custom software development firms. Much like them, our first few years, we were simply working hard “in the business.” However, after two decades, the business is in us.

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