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Dynamics GP Support Lifecycle Reference

What does Mainstream Support and Extended Support mean? When does my current version enter extended support? If you have had questions in the past about what is included in each, we built this quick reference to answer those questions help inform upgrade planning decisions. If you still have questions, please don’t hesitate to call your account manager or reach out to support.

Mainstream Support

  • The product receives end-of-year and tax updates.
  • No-charge incident support is available.
  • Security updates will be issued.
  • Non-security hotfixes may be released.

Extended Support

  • The product will not receive end-of-year and tax updates.
  • No-charge incident support is no longer available.
  • Security updates will be issued.
  • Non-security hotfixes will only be released with an additional hotfix support plan purchased 90 days after end of mainstream support.

Service Packs

Support ends 24 months after the next service pack releases or at the end of the product’s support lifecycle, whichever comes first.


Microsoft Dynamics GP 2010

Mainstream Support for Microsoft Dynamics GP 2010 ended on 10/13/2015 which means that you will no longer receive tax and year end updates.  Microsoft Dynamics GP 2010 is now in its’ extended support lifecycle.  This will be ending on 10/13/2020.


Microsoft Dynamics GP 2013

Mainstream Support for Microsoft Dynamics GP 2013 will end on 4/10/2018 which means that at that point in time, you will no longer receive tax and year end updates.  Microsoft Dynamics GP 2013 will then move into Extended Support until 4/11/2023.


Microsoft Dynamics GP 2015

Mainstream Support for Microsoft Dynamics GP 2015 and Microsoft Dynamics GP 2015 R2 will end on 4/14/2020 which means that at that point in time, you will no longer receive tax and year end updates.  Microsoft Dynamics GP 2015 will then move into Extended Support until 4/8/2025.


Microsoft Dynamics GP 2016

Mainstream Support for Microsoft Dynamics GP 2016 and Microsoft Dynamics GP 2016 R2 will end on 7/13/2021 which means that at that point in time, you will no longer receive tax and year end updates.  Microsoft Dynamics GP 2016 will then move into Extended Support until 7/14/2026.

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